Monday, May 28, 2007

Circuit City & Compusa Price Match Policy

Went to Circuit City to purchase a hard drive and they don't price match to limited time specials such as 2-day sales.

Here's their official policy:

"Circuit City is proud to offer the best prices on consumer electronics. Period. Buy a product from us and if, within 30 days of your purchase, you find a local competitor offering a lower advertised price for the same in-stock item, we'll refund 110% of the difference. If you haven't yet purchased the product, we'll beat the competitor's price by 10% of the difference between our price and theirs. Either way, you win.

If you purchase an item from Circuit City and we advertise the same item for a lower price within 30 days of your purchase, we will refund 100% of the difference.

Our policy applies only to local, advertised store prices. It does not apply to online offers, special offers or promotions, including rebates, free-with-purchase offers and special financing. Unfortunately, we are not able to provide price matches online, so please visit your local Circuit City store to take advantage of our Unbeatable Price Guarantee."

Compusa's policy is that they will price match only if the competitor has it in stock so you'll have to wait around for them to call the store and check on inventory. The clerk was complaining to the other worker that Best Buy knows Compusa's phone number and takes their time in answering the phone. That was pretty funny. Compusa, Bestbuy and Circuit City don't price match to include the rebate.

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